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- ;
- ; --- Call Completion Supplementary Services ---
- ;
- ; For more information about CCSS, see the CCSS user documentation
- ; https://wiki.asterisk.org/wiki/display/AST/Call+Completion+Supplementary+Services+(CCSS)
- ;
- [general]
- ; The cc_max_requests option is a global limit on the number of
- ; CC requests that may be in the Asterisk system at any time.
- ;
- ;cc_max_requests = 20
- ;
- ; The cc_STATE_devstate variables listed below can be used to change the
- ; default mapping of the internal state machine tracking the state of
- ; call completion to an Asterisk Device State value. The acceptable values
- ; that can be provided are as follows, with a description of what the
- ; equivalent device BLF that this maps to:
- ;
- ; UNKNOWN ; Device is valid but channel didn't know state
- ; NOT_INUSE ; Device is not used
- ; INUSE ; Device is in use
- ; BUSY ; Device is busy
- ; INVALID ; Device is invalid
- ; UNAVAILABLE ; Device is unavailable
- ; RINGING ; Device is ringing
- ; RINGINUSE ; Device is ringing *and* in use
- ; ONHOLD ; Device is on hold
- ;
- ; These states are used to generate DEVICE_STATE information that can be
- ; included with Asterisk hints for phones to subscribe to the state information
- ; or dialplan to check the state using the EXTENSION_STATE() function or
- ; the DEVICE_STATE() function.
- ;
- ; The states are in the format of: "ccss:TECH/ID" so an example of device
- ; SIP/3000 making a CallCompletionRequest() could be checked by looking at
- ; DEVICE_STATE(ccss:SIP/3000) or an Asterisk Hint could be generated such as
- ;
- ; [hint-context]
- ; exten => *843000,hint,ccss:SIP/3000
- ;
- ; and then accessed with EXTENSION_STATE(*843000@hint-context)
- ; or subscribed to with a BLF button on a phone.
- ;
- ; The available state mapping and default values are:
- ;
- ; cc_available_devstate = NOT_INUSE
- ; cc_offered_devstate = NOT_INUSE
- ; cc_caller_requested_devstate = NOT_INUSE
- ; cc_active_devstate = INUSE
- ; cc_callee_ready_devstate = INUSE
- ; cc_caller_busy_devstate = ONHOLD
- ; cc_recalling_devstate = RINGING
- ; cc_complete_devstate = NOT_INUSE
- ; cc_failed_devstate = NOT_INUSE
- ;
- ;============================================
- ; PLEASE READ THIS!!!
- ; The options described below should NOT be
- ; set in this file. Rather, they should be
- ; set per-device in a channel driver
- ; configuration file.
- ; PLEASE READ THIS!!!
- ;===========================================
- ;
- ;---------------------------------------------------------------------
- ; Timers
- ;---------------------------------------------------------------------
- ;There are three configurable timers for all types of CC: the
- ;cc_offer_timer, the ccbs_available_timer, and the ccnr_available_timer.
- ;In addition, when using a generic agent, there is a fourth timer,
- ;the cc_recall_timer. All timers are configured in seconds, and the
- ;values shown below are the defaults.
- ;
- ;When a caller is offered CCBS or CCNR, the cc_offer_timer will
- ;be started. If the caller does not request CC before the
- ;cc_offer_timer expires, then the caller will be unable to request
- ;CC for this call.
- ;
- ;cc_offer_timer = 20
- ;
- ;Once a caller has requested CC, then either the ccbs_available_timer
- ;or the ccnr_available_timer will run, depending on the service
- ;requested. The reason why there are two separate timers for CCBS
- ;and CCNR is that it is reasonable to want to have a shorter timeout
- ;configured for CCBS than for CCNR. If the available timer expires
- ;before the called party becomes available, then the CC attempt
- ;will have failed and monitoring of the called party will stop.
- ;
- ;ccbs_available_timer = 4800
- ;ccnr_available_timer = 7200
- ;
- ; When using a generic agent, the original caller is called back
- ; when one of the original called parties becomes available. The
- ; cc_recall_timer tells Asterisk how long it should let the original
- ; caller's phone ring before giving up. Please note that this parameter
- ; only affects operation when using a generic agent.
- ;
- ;cc_recall_timer = 20
- ;---------------------------------------------------------------------
- ; Policies
- ;---------------------------------------------------------------------
- ; Policy settings tell Asterisk how to behave and what sort of
- ; resources to allocate in order to facilitate CC. There are two
- ; settings to control the actions Asterisk will take.
- ;
- ; The cc_agent_policy describes the behavior that Asterisk will
- ; take when communicating with the caller during CC. There are
- ; three possible options.
- ;
- ;never: Never offer CC to the caller. Setting the cc_agent_policy
- ; to this value is the way to disable CC for a call.
- ;
- ;generic: A generic CC agent is one which uses no protocol-specific
- ; mechanisms to offer CC to the caller. Instead, the caller
- ; requests CC using a dialplan function. Due to internal
- ; restrictions, you should only use a generic CC agent on
- ; phones (i.e. not "trunks"). If you are using phones which
- ; do not support a protocol-specific method of using CC, then
- ; generic CC agents are what you should use.
- ;
- ;native: A native CC agent is one which uses protocol-specific
- ; signaling to offer CC to the caller and accept CC requests
- ; from the caller. The supported protocols for native CC
- ; agents are SIP, ISDN ETSI PTP, ISDN ETSI PTMP, and Q.SIG
- ;cc_agent_policy=never
- ;
- ; The cc_monitor_policy describes the behavior that Asterisk will
- ; take when communicating with the called party during CC. There
- ; are four possible options.
- ;
- ;never: Analogous to the cc_agent_policy setting. We will never
- ; attempt to request CC services on this interface.
- ;
- ;generic: Analogous to the cc_agent_policy setting. We will monitor
- ; the called party's progress using protocol-agnostic
- ; capabilities. Like with generic CC agents, generic CC
- ; monitors should only be used for phones.
- ;
- ;native: Analogous to the cc_agent_policy setting. We will use
- ; protocol-specific methods to request CC from this interface
- ; and to monitor the interface for availability.
- ;
- ;always: If an interface is set to "always," then we will accept
- ; protocol-specific CC offers from the caller and use
- ; a native CC monitor for the remainder of the CC transaction.
- ; However, if the interface does not offer protocol-specific
- ; CC, then we will fall back to using a generic CC monitor
- ; instead. This is a good setting to use for phones for which
- ; you do not know if they support protocol-specific CC
- ; methodologies.
- ;cc_monitor_policy=never
- ;
- ;
- ;---------------------------------------------------------------------
- ; Limits
- ;---------------------------------------------------------------------
- ;
- ; The use of CC requires Asterisk to potentially use more memory than
- ; some administrators would like. As such, it is a good idea to limit
- ; the number of CC requests that can be in the system at a given time.
- ; The values shown below are the defaults.
- ;
- ; The cc_max_agents setting limits the number of outstanding CC
- ; requests a caller may have at any given time. Please note that due
- ; to implementation restrictions, this setting is ignored when using
- ; generic CC agents. Generic CC agents may only have one outstanding
- ; CC request.
- ;
- ;cc_max_agents = 5
- ;
- ; The cc_max_monitors setting limits the number of outstanding CC
- ; requests can be made to a specific interface at a given time.
- ;
- ;cc_max_monitors = 5
- ;
- ;---------------------------------------------------------------------
- ; Other
- ;---------------------------------------------------------------------
- ;
- ; When using a generic CC agent, the caller who requested CC will be
- ; called back when a called party becomes available. When the caller
- ; answers his phone, the administrator may opt to have a macro run.
- ; What this macro does is up to the administrator. By default there
- ; is no callback macro configured.
- ;
- ;cc_callback_macro=
- ;
- ; Alternatively, the administrator may run a subroutine. By default
- ; there is no callback subroutine configured. The subroutine should
- ; be specified in the format: [[context,]exten,]priority
- ;
- ;cc_callback_sub=
- ;
- ; When using an ISDN phone and a generic CC agent, Asterisk is unable
- ; to determine the dialstring that should be used when calling back
- ; the original caller. Furthermore, if you desire to use any dialstring-
- ; specific options, such as distinctive ring, you must set this
- ; configuration option. For non-ISDN phones, it is not necessary to
- ; set this, since Asterisk can determine the dialstring to use since
- ; it is identical to the name of the calling device. By default, there
- ; is no cc_agent_dialstring set.
- ;
- ;cc_agent_dialstring=
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