title = "Troubleshooting" summary = "Frequently asked questions about things going wrong" weight = 50 [menu] [menu.docs] identifier = "admin/troubleshooting"

parent = "admin"

Troubleshooting

Horizon is not working

This means that your permissions are wrong somewhere. Make sure that you have run php artisan horizon as a user that has access to both your repo and to Redis.

Horizon seems to be working, but it's still showing as inactive.

Run either php artisan package:discover or composer install, then run php artisan horizon:install then php artisan route:cache. Restart your systemd service or restart Horizon. It should now show as active.

Apps using OAuth login show "Something went wrong" page

First, check that OAUTH_ENABLE=1 is set in .env. If the problem persists, try php artisan passport:install to regenerate the storage/oauth-private.key file.

419 Session Expired error

Make sure you have SESSION_DOMAIN, APP_URL and APP_DOMAIN set in your .env.

Database migrations fail on debian / mariadb due to unknown charset

Edit /etc/mysql/mariadb.conf.d/50-server.cnf and replace character-set-collations = utf8mb4=uca1400_ai_ci with character-set-collations = utf8mb4=utf8mb4_unicode_ci, then restart mariadb. Essentially mariadb on debian uses uca1400_ai_ci by default, when pixelfed expects utf8mb4_unicode_ci. You may need to ALTER DATABASE <name> CHARACTER SET = 'utf8mb4_unicode_ci'; afterwards.

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