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  6. <title>VeraCrypt - Free Open source disk encryption with strong security for the Paranoid</title>
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  7. <meta name="description" content="VeraCrypt is free open-source disk encryption software for Windows, Mac OS X and Linux. In case an attacker forces you to reveal the password, VeraCrypt provides plausible deniability. In contrast to file encryption, data encryption performed by VeraCrypt is real-time (on-the-fly), automatic, transparent, needs very little memory, and does not involve temporary unencrypted files."/>
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  30. <a href="Documentation.html">Documentation</a>
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  32. <a href="Incompatibilities.html">Incompatibilities</a>
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  35. <div class="wikidoc">
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  36. <h1>Incompatibilities</h1>
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  37. <h2>
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  38. Activation of Adobe Photoshop&reg; and Other Products Using FLEXnet Publisher&reg; / SafeCast</h2>
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  39. <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
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  40. <em style="text-align:left">Note: The issue described below does <strong style="text-align:left">
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  41. not</strong> affect you if you use a non-cascade encryption algorithm (i.e., AES, Serpent, or Twofish).* The issue also does
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  42. <strong style="text-align:left">not</strong> affect you if you do not use <a href="System%20Encryption.html" style="text-align:left; color:#0080c0; text-decoration:none.html">
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  43. system encryption</a> (pre-boot authentication).</em></div>
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  44. <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
    45. 

  45. Acresso FLEXnet Publisher activation software, formerly Macrovision SafeCast, (used for activation of third-party software, such as Adobe Photoshop) writes data to the first drive track. If this happens when your system partition/drive is encrypted by VeraCrypt,
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  46.  a portion of the VeraCrypt Boot Loader will be damaged and you will not be able to start Windows. In that case, please use your
    47. 

  47. <a href="VeraCrypt%20Rescue%20Disk.html" style="text-align:left; color:#0080c0; text-decoration:none.html">
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  48. VeraCrypt Rescue Disk</a> to regain access to your system. There are two ways to do so:</div>
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  49. <ol style="text-align:left; margin-top:18px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
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  50. <li style="text-align:left; margin-top:0px; margin-bottom:0px; padding-top:0px; padding-bottom:0px">
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  51. You may keep the third-party software activated but you will need to boot your system from the VeraCrypt Rescue Disk CD/DVD
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  52. <em style="text-align:left">every time</em>. Just insert your Rescue Disk into your CD/DVD drive and then enter your password in the Rescue Disk screen.
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  53. </li><li style="text-align:left; margin-top:0px; margin-bottom:0px; padding-top:0px; padding-bottom:0px">
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  54. If you do not want to boot your system from the VeraCrypt Rescue Disk CD/DVD every time, you can restore the VeraCrypt Boot Loader on the system drive. To do so, in the Rescue Disk screen, select
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  55. <em style="text-align:left">Repair Options</em> &gt; <em style="text-align:left">
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  56. Restore VeraCrypt Boot Loader</em>. However, note that this will deactivate the third-party software.
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  57. </li></ol>
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  58. <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
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  59. For information on how to use your VeraCrypt Rescue Disk, please see the chapter <a href="VeraCrypt%20Rescue%20Disk.html" style="text-align:left; color:#0080c0; text-decoration:none.html">
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  60. VeraCrypt Rescue Disk</a>.</div>
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  61. <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
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  62. <strong style="text-align:left">Possible permanent solution</strong>: decrypt the system partition/drive, and then re-encrypt it using a non-cascade encryption algorithm (i.e., AES, Serpent, or Twofish).*</div>
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  63. <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
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  64. Please note that this not a bug in VeraCrypt (the issue is caused by inappropriate design of the third-party activation software).</div>
    65. 

  65. <h2>Outpost Firewall and Outpost Security Suite</h2>
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  66. <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
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  67. If Outpost Firewall or Outpost Security Suite is installed with Proactive Protection enabled, the machine freezes completely for 5-10 seconds during the volume mount/unmount operation. This is caused by a conflict between Outpost System Guard option that protects "Active Desktop" objects and VeraCrypt waiting dialog displayed during mount/unmount operations.</div>
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  68. <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
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  69. A workaround that fixes this issue is to disable VeraCrypt waiting dialog in the Preferences: use menu "Settings -> Preferences" and check the option "Don't show wait message dialog when performing operations".</div>
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  70. <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
    71. 

  71. More information can be found at <a href="https://sourceforge.net/p/veracrypt/tickets/100/">https://sourceforge.net/p/veracrypt/tickets/100/</a>
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  72. </div>
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  73. <hr align="left" size="1" width="189" style="text-align:left; height:0px; border-width:0px 1px 1px; border-style:solid; border-color:#000000">
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  74. <p><span style="text-align:left; font-size:10px; line-height:12px">* The reason is that the VeraCrypt Boot Loader is smaller than the one used for cascades of ciphers and, therefore, there is enough space in the first drive track for a backup of the VeraCrypt
    75. 

  75.  Boot Loader. Hence, whenever the VeraCrypt Boot Loader is damaged, its backup copy is run automatically instead.</span><br style="text-align:left">
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  76. <br style="text-align:left">
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  77. <br style="text-align:left">
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  78. <br style="text-align:left">
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  79. &nbsp;&nbsp;See also: <a href="Issues%20and%20Limitations.html" style="text-align:left; color:#0080c0; text-decoration:none; font-weight:bold.html">
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  80. Known Issues &amp; Limitations</a>,&nbsp;&nbsp;<a href="Troubleshooting.html" style="text-align:left; color:#0080c0; text-decoration:none; font-weight:bold.html">Troubleshooting</a></p>
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