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- GNATS is a bug-tracking tool designed for use at a central support
- site. Software users who experience problems use electronic mail
- to communicate these problems to the maintainers of that software;
- GNATS partially automates the tracking of these problems by:
- - organizing problem reports into a database and notifying responsible
- parties of suspected bugs;
- - allowing support personnel and their managers to edit, query and
- report on accumulated bugs; and
- - providing a reliable archive of problems with a given program and a
- history of the life of the program by preserving its reported
- problems and their subsequent solutions.
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