failure-report-issue-template.md 1.4 KB


name: Failure report issue template about: A template for failure report. title: "[FAILURE][write OS type here] write your own description here" labels: failure report assignees: ''


BEFORE navicat-patcher.exe (Windows, Wine in Linux) or navicat-patcher (macOS) is run, you should make sure that your Navicat is official version, which means it has not been modified by anyone, and you should also make sure there's no *.backup files in Navicat installation folder.

If you still meet a failure, you can submit a failure report and please fill in the following:

  1. What is your Navicat product? Check one of the following:

    • Navicat Premium
    • Navicat MySQL
    • Navicat Data Modeler
    • Navicat Report Viewer
    • Other, please write here: ______
  2. What's your Navicat version number? Please write here: ______

  3. What is your Navicat language version? Check one of the following:

    • English
    • Simplified Chinese
    • Traditional Chinese
    • Other, please write here: ______
  4. What is your OS? Check one of the following:

    • Windows
    • macOS
    • Linux
  5. Can you post console output here? If don't have, leave it empty.

    Please post here
    
  6. If Request Code or Activation Code is shown, please post the content of RegPrivateKey.pem here:

    Please post here
    
  7. If you have other information to provide, please write here. (If you don't have, leave it empty.)